Original articles written by leading IT practitioners and industry experts about the technology, business opportunities, and challenges they face every day.
Taking a multi-tiered approach to rethinking the identity of your employees, partners, and customers is a good place to start.
The new role of customer service connects the dots in end-to-end customer journeys.
Mobilizing data strategy is analogous to getting a flywheel spinning: it takes tremendous effort to get the wheel moving, but its momentum is largely self-sustaining.
Phishing plays on human emotions. But awareness, recognition, training and tech can blunt the most sophisticated attacks.
Designing the new blueprint for work to balance AI/automation, hybrid models, and new behaviors and expectations.
Process automation management and optimization is burdensome, but automation optimization solutions are bridging the gap.
Decision makers have many choices on the healthcare cloud offering. Here are some of the differentiators for healthcare.
It pays to centralize management of the tools, methods, and credentials used to access apps, services, and all other parts of the IT ecosystem.
Beyond FIDO and device authentication…
The CIO Experts Network is a new platform that makes it easier to find new opportunities to contribute content to our custom editorial programs.
How a Service Quality Index can simplify operational excellence and create breathing room for innovation
As the experience economy and API economy collide, enterprise leaders must take a proactive approach and embrace a little-known but deeply rooted technical discipline.
Replacing sensitive data with tokenization technologies offers numerous security and compliance advantages for enterprises.
Understanding organizational change levers can help uncover opportunities for improving data-driven decision-making – and business outcomes.
Here are the 4 steps to altering your approach as a CIO for healthcare digital transformation.
An organizational change that could make or break your digital transformation
Data is the key raw material for analytics and decision-making. A strong data supply chain will improve business outcomes.
No-code tools and growing utility of text point to growing AI sophistication, but security concerns remain.
39% of project failures are attributable to poor business analysis.
Adopting hyperscale cloud can position your organization to react faster to the next “new normal.”
Experts agree that a cloud-native application architecture can deliver benefits across the entire business.
IT and security teams need to shore up this most basic form of access to guard against new and ever-evolving security risks.
Brand equity and reputation are everything, and CIOs need to make sure their organization is in the best position to deliver.
Shifting to a product operating model is a major cultural and operational change u2013 but itu2019s worth the effort.
AI-based tools can gather and process candidate data to speed up and streamline candidate sourcing, screening, diversity, and other HR functions.
Aligning service innovation, agent capabilities, and customer expectations provides a transformative opportunity to foster loyalty and drive business growth.
Businesses reasserting outdated development principles are undoing not only the promised product benefits of Agile, but also its human-centric principles. Itu2019s time to recommit.
Process automation brings much-needed efficiencies, but enterprise DNA is essential for the long-term strategy, ensuring business resiliency and innovation.
The ability to provide transparent, data-driven insights and measure progress toward objectives makes the CIO critical to the success of any ESG strategy.
A variety of technologies are coming together to fast-track supply chain digitization and other innovations.
IT and security teams must stay more vigilant than ever to protect against threats from both from the hacker community and government-backed organizations.
Assessing the threat landscape and putting a plan in place can help you build operational resiliency against geopolitical and other potentially disruptive events.
A lack of both quality data and automated processes continue to shackle transformation efforts at many organizations.
At the ViVE 2022 health IT conference, CIOs had plenty to talk about as the industry transforms
A critical need to hire more software engineers was an opportunity to increase the diversity of our teams. But the pool of applicants showed the depth of the challenge.
Carriers are ushering in the end of perhaps the most widely used technology of the past 20 years, which presents some unforeseen challenges for businesses.
Follow these three steps to develop and mobilize a data governance program that can fuel enterprise-wide transformation.
Building long-lasting loyalty with your security teams is more challenging than ever; hereu2019s how to respond.
Lack of visibility into what you have can stand in the way of cloud migration.
These best practices will enable engineers and their internal stakeholders to create closer connections to customers.
Integrating communications and collaboration capabilities across the business is critical as workplace dynamics shift. Make sure you frame the tech discussion around customer and employee experiences.
Attacks on open source software are increasing, which requires more scrutiny of development practices and processes
More businesses are eyeing Integration Platform-as-a-Service models to standardize data integration capabilities and unlock new insights.
Virtual healthcare has proven its value u2013 now, itu2019s time to expand and improve upon that foundation.
Here are a few considerations to keep in mind to make sure your AI investments actually see the light of day.
Data centers remain critical in the modern enterprise. Here's what you can do to identify and mitigate risks in data center operations.
Reviewing the challenges that CISOs had to address in 2021 can help us better plan for what lies ahead.
To increase efficiency and achieve objectives, consider five important factors to ensure you apply the right devices to the right application.
But you can and should tweak the IT organization to meet modern requirements for agility, innovation, and digital-first operations. Here's how.
The ability to mobilize and integrate volumes of complex industrial data across the enterprise is business critical. Thatu2019s why industrial leaders need to invest in cloud-ready, purpose-built AI infrastructure and applications.