interviewIT execs’ doctorate research helps drive digital successFresh off their doctorates, MSC’s John Hill, Pepperdine’s Susan Nakashima, and Hussmann’s Michael Seals are leveraging their research on digital transformation success factors to improve business outcomes and help educate digital leaders on what strategies and processes work best.By Dan RobertsJun 22, 202312 minsDigital TransformationIT Leadership feature How AI is reshaping demand for IT skills and talentBy Sarah K. WhiteJun 22, 20238 minsCIOGenerative AIIT Skillscase study Sysco’s recipe for growth centers on IT By Paula RooneyJun 21, 20237 minsCIODigital TransformationIT Strategy feature7 key questions CIOs need to answer before committing to generative AIBy Maria Korolov Jun 21, 202311 minsCIOICT PartnersGenerative AI feature8 ways to detect (and reject) terrible IT consulting adviceBy John Edwards Jun 20, 20237 minsIT Consulting ServicesIT StrategyIT Leadership interviewBajaj Allianz's KV Dipu reveals the power of customer experienceBy Qiraat Attar Jun 20, 20236 minsInsurance IndustryDigital Transformation opinionEnding the ‘forever war’ against shadow ITBy Paul M. Ingevaldson Jun 20, 20236 minsBusiness IT AlignmentIT StrategySaaS featureMoneyGram profits from mainframe move to multicloudBy Paula Rooney Jun 16, 20238 minsFinancial Services IndustryMulti CloudDigital Transformation case studyExamining Mr Price Group’s search to modernizeBy Joanne Carew Jun 15, 20236 minsCIOE-commerce ServicesChange Management ArticlesfeatureWhat is COBIT? A framework for alignment and governanceCOBIT is an IT management framework developed by the ISACA to help businesses develop, organize, and implement strategies around information management and governance.By Sarah K. White Jun 12, 2023 9 minsIT Governance FrameworksIT GovernanceIT StrategyfeatureAssessing the business risk of AI biasThe lengths to which AI can be biased are still being understood. The potential damage is, therefore, a big priority as companies increasingly use various AI tools for decision-making. By Karin Lindstrom Jun 09, 2023 4 minsCIOGenerative AIArtificial Intelligencenews analysisWhat LOB leaders really think about IT: IDC studyBusinesses leaders increasingly rely on digital innovation to meet their goals but are not always giving IT a say in key business decisions, a disconnect that could hinder innovation, a new IDC study has found.By Peter Sayer Jun 08, 2023 6 minsBusiness IT AlignmentIT StrategyIT Leadershipcase studyHow Palladium targets tech to better serve the businessPalladium Hotel Group has prioritized strategies surrounding its digital transformation, with a focus on two primary objectives: to improve the business and better customize the customer experience.By Nuria Cordon Jun 07, 2023 4 minsCIOTravel and Hospitality IndustryDigital Transformationtip3 things CIOs must do now to accurately hit net-zero targets More than a third of the world’s largest companies are making their net-zero targets public, yet nearly all will fail to hit them if they don’t double the pace of emissions reduction by 2030. This puts leading executives, CIOs in particular, in a critical position. By Diana Bersohn and Mauricio Bermudez-Neubauer Jun 05, 2023 5 minsCIOAccentureEmerging Technologycase studyDeoleo doubles down on sustainability through digital transformationThe Spanish multinational olive oil processing company is immersed in a digital transformation journey to achieve operational efficiency and contribute to the company's sustainability strategy.By Nuria Cordon Jun 02, 2023 6 minsCIOSupply ChainDigital Transformationfeature5 CxOs on leading change To be the agents of change that businesses require today, IT leaders must embrace a flexible mindset, prep their orgs for change, and recognize that intention and purpose are vital to empowering transformation.By Dan Roberts Jun 01, 2023 13 minsDigital TransformationChange ManagementIT Leadershipcase studyHow IT leaders use EV tech to fuel the transport revolution in KenyaMany African nations are starting to invest in electric vehicle (EV) transportation as a means to broaden access and help keep pace with global environmental initiatives. In Kenya, strides are being made despite industry and tech leaders grappling to overcome early challenges.By Vincent Matinde May 31, 2023 5 minsCIOCTOEmerging TechnologyfeatureHow CIOs distill the most sought-after data skills From back-end engineers to data scientists and line-of-business experts, here’s the in-demand talent that all organizations need to turn a glut of information into game-changing insight.By Mark Samuels May 31, 2023 8 minsIT SkillsData CenterIT LeadershipfeatureKey IT initiatives reshape the CIO agendaWhile cloud, cybersecurity, and analytics remain top of mind for IT leaders, a shift toward delivering business value is altering how CIOs approach key priorities, pushing transformative projects to the next phase. By Mary Pratt May 30, 2023 10 minsIT StrategyIT LeadershipopinionManaging IT right starts with rightsizing IT for valueWhile there are few universals when it comes to saying unambiguously what ‘managing IT right’ looks like, knowing how to navigate the limitless possibilities of IT is surely one.By Thornton May May 30, 2023 6 minsGenerative AIDigital TransformationIT Strategyanalysis12 reasons good employees leave — and how to prevent itTalent is your biggest asset, and while you'll never eliminate employee turnover, the following strategies can help you keep your best.By Mary K. Pratt May 25, 2023 13 minsIT GovernanceStaff ManagementCareers Show more Show less View all Upcoming Events26/Sep in-person event FutureIT Toronto: Optimizing your Digital Business with Cloud and GenAISep 26, 2023Toronto, Ontario Artificial IntelligenceCloud ComputingIT Leadership 28/Sep virtual summit FutureIT Canada: Optimizing your Digital Business with Cloud and GenAISep 28, 2023Virtual Artificial IntelligenceCloud ComputingIT Leadership 15/Nov-16/Nov awards CIO’s Future of Digital Innovation Summit & Awards Canada in partnership with IDCNov 15, 2023Toronto, Ontario Digital TransformationInnovationIT Leadership View all events Resources whitepaper Customer experience – Measuring the real returns on surprise and delight This paper shares expert insights on how to align the organisation around customer experience goals and how to choose and champion the right CX projects for investment returns. The post Customer experience – Measuring the real returns on surprise and delight appeared first on Whitepaper Repository. By Thoughtworks 25 Aug 2022CRM SystemsIT Governance FrameworksIT Strategy whitepaper Using Advanced AIOps to Enable Autonomous IT For Proactive Intelligence and Predictive Analytics By HCL Technologies 07 Jul 2022Artificial IntelligenceInfrastructure ManagementSoftware Deployment whitepaper How Advanced AIOps Enables Autonomous IT For Proactive Intelligence and Predictive Analytics By HCL Technologies 07 Jul 2022Artificial IntelligenceInfrastructure ManagementIT Governance Frameworks View all Podcasts podcastsThe Razor's EdgeWelcome to The Razor’s Edge, a podcast series that examines “IT Services for the New Way to Work,” brought to you by CIO.com in partnership with HP, Inc. In this series, technology experts will provide you with unique insights into the challenges associated with digital transformation and how innovative, cloud-based services, solutions, and software can help you plan and prepare for what lies ahead.4 episodesDigital Transformation Ep. 04 Episode 4: Personas and Technology Solutions Jul 22, 202234 mins IT Leadership Ep. 03 Episode 3: Busting Some BYOD Myths Jul 01, 202239 mins IT LeadershipVideo on demand videoCIO Leadership Live with André Mendes, CIO, U.S. Department of CommerceAndru00e9 Mendes, CIO at the U.S. Department of Commerce, joins Maryfran Johnson for this CIO Leadership Live interview, which is jointly produced by CIO.com and the CIO Executive Council. They discuss battling cyber risk, advancing AI success, hybrid work challenges and more. Jan 26, 2022 62 minsCIO Leadership LiveCareersIT Leadership See all videos Explore a topic Analytics Careers Cloud Computing Enterprise Applications IT Management IT Operations Industry Security Artificial Intelligence Data Management Data Center Vendors and Providers Networking Software Development Business Operations View all topics All topics Close Analytics Careers Cloud Computing Enterprise Applications IT Management IT Operations Industry Security Artificial Intelligence Data Management Data Center Vendors and Providers Networking Software Development Business Operations Emerging Technology Digital Transformation IT Strategy Innovation Diversity and Inclusion Project Management Show me morePopularArticles feature 10 highest-paying IT skills for 2023 By Sarah K. White May 11, 20238 mins SalariesIT JobsIT Skills feature 10 highest-paying IT jobs By Sarah K. White Apr 27, 20237 mins SalariesIT JobsCareers feature The RACI matrix: Your blueprint for project success By Bob Kantor Sep 14, 2022 IT Governance FrameworksProject Management ToolsIT Leadership