opinionEnding the ‘forever war’ against shadow ITUnsanctioned tech use has been a thorn in IT’s side for decades. The cloud accelerated it, and AI will only elevate the risks. It’s high time for a policy — and strategy — that works.By Paul M. 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By Stan Gibson May 23, 2023 9 minsIT StrategyBudgetingCloud ComputingnewsOracle first to open a cloud region in SerbiaOracle will offer over 100 Oracle Cloud Infrastructure (OCI) services and applications in the new region near Kragujevac, which Serbia intends to make into a tech hub.By Anirban Ghoshal May 15, 2023 3 minsCloud ComputingfeatureGeneral Dynamics IT takes multicloud strategy to the next levelHaving closed its last data center, the aerospace and defense contractor’s IT division is delving deeper into cloud-native applications to optimize performance, scalability, and costs in the cloud.By Paula Rooney May 12, 2023 7 minsAerospace and Defense IndustryGenerative AIMulti Cloudfeature7 enterprise cloud strategy trends for 2023The cloud’s outlook is bright but rapidly changing. Here are the top trends to follow concerning the cloud market and how enteprises are evolving their use of the cloud.By John Edwards May 09, 2023 9 minsTechnology IndustryTechnology IndustryTechnology IndustrybrandpostSponsored by VMwareODC-Noord: The Netherland’s northernmost government data center is committed to a zero carbon futureOne of four government data centers in the Netherlands, ODC-Noord provides nine government agencies with information and communications technologies (ICT) that reflect its commitment to deliver solutions that are sustainable, reliable, secure, and scalable.By Ken Phillips May 03, 2023 4 minsGreen ITCloud ComputingfeatureTop technologies that will disrupt business in 2023From AI to IoT, advancements, convergences, and new use cases are giving rise to new avenues for IT innovation across industries, thereby transforming the business landscape to come.By Paul Heltzel May 01, 2023 11 minsVideoHealthcare IndustryManufacturing IndustrynewsAWS shifts focus to LLMs, generative AI as growth continues to taperAmazon’s cloud computing division reported 16% growth in Q1, slowing from the 20% growth that the company posted in the previous sequential quarter. By Anirban Ghoshal Apr 28, 2023 4 minsAmazon Web ServicesGenerative AIArtificial IntelligencenewsGoogle Cloud posts first-ever operating profit despite slowing growthAlphabet’s cloud division has reported an operating income of $191 million for the quarter ended March, while revenue grew 28% year-on-year.By Anirban Ghoshal Apr 26, 2023 3 minsGoogleCloud ComputingbrandpostSponsored by TCS and MicrosoftBots and beyond: How the AI revolution is shifting the paradigm for customer experience in smart banking Financial institutions can improve customer experience and reduce churn with digital services developed on the Microsoft Cloud while staying compliant, maintaining security, and preventing fraud. By Tata Consultancy Services Apr 25, 2023 5 minsFinancial Services IndustryDigital TransformationCloud ComputingbrandpostSponsored by TCS and MicrosoftThe fast track to intelligent retail modernization with TCS and Microsoft Cloud Successful digital transformation for retailers requires a cloud-first approach that increases agility and innovation from the supply chain to the storefront intelligently while staying compliant, maintaining security, and preventing fraud. By Tata Consultancy Services Apr 20, 2023 4 minsRetail IndustryDigital TransformationCloud ComputingbrandpostSponsored by TCS and MicrosoftThe power players of retail transformation: IoT, 5G, and AI/ML on Microsoft CloudEnd-to-end integration and cloud-enabled analytics are accelerating innovation and helping retailers achieve sustainability goals on Microsoft Cloud while staying compliant, maintaining security, and preventing fraud. By Tata Consultancy Services Apr 19, 2023 5 minsRetail IndustryDigital TransformationCloud ComputingbrandpostSponsored by VMwareCopaco Cloud: Increasing the sustainability of enterprises in Belgium, Luxembourg, and the NetherlandsCopaco Cloud is intent to help managed service providers, independent software vendors, systems integrators and others benefit from high-performance solutions that also advance sustainability goals. By Ken Phillips Apr 17, 2023 4 minsGreen ITCloud Computing Show more Show less View all Upcoming Events26/Sep in-person event FutureIT Toronto: Optimizing your Digital Business with Cloud and GenAISep 26, 2023Toronto, Ontario Artificial IntelligenceCloud ComputingIT Leadership 28/Sep virtual summit FutureIT Canada: Optimizing your Digital Business with Cloud and GenAISep 28, 2023Virtual Artificial IntelligenceCloud ComputingIT Leadership View all events Resources whitepaper Customer experience – Measuring the real returns on surprise and delight This paper shares expert insights on how to align the organisation around customer experience goals and how to choose and champion the right CX projects for investment returns. The post Customer experience – Measuring the real returns on surprise and delight appeared first on Whitepaper Repository. 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