IT Operations | News, how-tos, features, reviews, and videos
Never confuse documentation with communication. The purpose of documentation is to remind, not to communicate.
At its Trailblazer DX ’23 developer conference, Salesforce revealed plans to add new generative AI functions to its CRM platform, but set no launch date.
CIOs see opportunities to use breakthrough AI models to increase productivity in areas ranging from writing marketing copy to software coding — but only if enterprises have the right guardrails in place.
As more companies strive to improve operations and enhance the customer experience, CIOs lead the charge to implement automation initiatives that work now, and strategies to ensure future success. Establishing the business case, however, is the first
High tech firms and software companies are highly digitized by nature. Yet several industries are still undergoing a transformation journey, which includes digitally enabling client-facing product and service portfolios.
Automation capabilities in cloud security posture management platforms can speed the process of monitoring and remediating security and compliance risks.
With the need for digital services accelerating, software projects must be efficient and value-driven. Adopting agile (the right way) is just the start.
One of the world’s largest lithium miners has taken a federated approach to automating business workflows with a bot strategy that provides self-service hooks into IT systems and beyond.
To become data-driven, companies need a democratization strategy that’s equal parts disciplined and diverse. Data collection, selecting a platform and employee training are just the beginning.